Shipping and Delivery

Shipping and Delivery

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS. Shipping is from our partner Hawaii Coffee Company in Hawaii.

Express shipments and International orders require additional information.
Please call us, Monday-Friday, 6:00am - 3:00pm Hawaii Standard Time.

   • From US/Canada, call: 1-800-338-8353 or Fax: 1-800-972-0777

   • From Japan, call 0066-3311-2122 or Fax: 00531-11-3446

   • All others, call: 1-808-847-LION(5466) or Fax: 1-808-847-3434

U.S./CANADA Shipping & Handling Rates as of April 01, 2013

Order Subtotal Continental US & Hawaii Continental US, Alaska & Puerto Rico US POBOX, APO, FPO, DPO Canada
UPS Ground
No POBOX
Street Address Required
UPS Air
No POBOX
Street Address Required
USPS
APO, FPO and Domestic Delivery Tracking not available
UPS International
No POBOX
Street Address & Phone Number Required
$0.00 - $36.99 $10.25 $14.25 $13.75 $37.25
$37.00 - $60.99 $14.25 $18.25 $17.75 $47.25
$61.00 - $86.99 $18.25 $26.25 $26.25 $51.25
$87.00 - $100.99 $24.25 $32.25 $32.75 $54.25
$101.00 - $140.99 $29.25 $38.25 $40.25 $62.25
$141.00 - $180.99 $34.25 $43.25 $47.25 $74.25
$181.00 - $220.99 $41.25 $54.25 $55.25 $82.25
$221.00 - $260.99 $46.25 $59.25 $67.25 $90.25
$261.00 - $300.99 $52.25 $64.25 $71.75 $92.25
$301.00 + Please Call Please Call Please Call Please Call

International Shipping as of April 01, 2013

ATTENTION INTERNATIONAL CUSTOMERS! Your country may require important documents and charge additional taxes and/or fees for your order. These documents and fees are the sole responsibility of the recipients and will NOT be included with your order. Please contact your customs office for details.

All Countries Not Listed please call us at 1+800.847.5466 or email us for information.

Order Subtotal If your country isn't listed, please call us. Country Group 1
Shipping & Handling
England, France Germany, Ireland, Netherland, Scotland, Japan, Taiwan, Hong Kong, Singapore
Country Group 2
Shipping & Handling
Austria, Denmark, Norway, Sweden, Switzerland, New Zealand, Australia, Thailand
$0.00 - $50.99 $58.00 $69.00
$51.00 - $80.99 $69.00 $82.00
$81.00 - $120.99 $80.00 $93.00
$121.00 - $180.99 $95.00 $107.00
$181.00 - $240.99 $114.00 $130.00
$241.00 - $300.99 $140.00 $161.00
$301.00 - $360.99 $176.00 $197.00
$361.00 + Please Call Please Call

Shipping Specials

Periodically we offer Shipping Specials which are announced via our promotional communications and in various places of our website(s). The special applies only when certain conditions are met.

  • Shipping Specials apply on qualifying orders only during promotion periods
  • Shipping Specials are only for orders shipping via UPS Ground to street addresses within the contiguous United States (lower 48 states). Alaska, Hawaii, Puerto Rico & Guam are excluded.
  • Shipping Specials are not available for deliveries to PO Boxes, APO, FPO or DPO addresses

If there are any questions or concerns, please contact us. Mahalo!
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.Boxes are amply sized and your items are well-protected.

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